State Farm® Insurance Agent Stephanie Hernandez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katherine Galeas
November 5, 2024
"Le agradesco mucho a yaquelin por averme ayudado mucho con mi covertura de auto y a conseguírme un excelente precio y por responder a todas mi preguntas exelente servicio"
"Muchas Gracias por sus lindas palabras. Me alegra saber que Yaquelin le ayudó con sus coberturas de auto. Proveerle un buen servicio es nuestra prioridad y le agradezco sus comentarios. Si tiene algotra pregunta favor de contactarnos. Thank you for your kind words, Katherine! I'm delighted to hear that Yaquelin assisted you effectively with your auto coverage. Providing exceptional service is our priority, and your feedback is appreciated. If you have any further inquiries or need assistance, please don't hesitate to reach out! -Stephanie"
Arnold Benitez
October 29, 2024
"I had a fantastic experience working with April from State Farm! She was incredibly knowledgeable, attentive, and genuinely cared about finding the best coverage for my needs. April took the time to explain all my options clearly and answered all my questions with patience. Her professionalism and friendly demeanor made the process easy and enjoyable. I highly recommend April for anyone looking for reliable insurance guidance!"
"Thank you for your wonderful review, Arnold! I am thrilled to hear that April provided such a knowledgeable and attentive experience, making sure you found coverage for your needs. Her professionalism and friendly approach make a difference. We look forward to being here for your insurance needs! -Stephanie"
Sylvia Normore
October 19, 2024
"Stephanie Hernandez State Farm is really wonderful. I got my brother's life insurance with them way back in the early 2000. When my brother passed away in 2023 I called to get the insurance money. They were so caring and made everything so easy for me. I just changed my auto and home policy from GEICO to State Farm. I got a lower price from them. Everyone I have dealt with at State Farm has been very friendly and professional. I'm so glad I made the change."
"Thank you for sharing your experience, Sylvia. I am sorry for your loss, and I am glad that we could make things seamless for you during such a difficult time. I am happy you’ve had a positive experience with us over the years, and I am thrilled to welcome you back for your auto and home insurance plans. -Stephanie"
Catalina Martinez
October 18, 2024
"La antecion es muy buena son muy amables y confiables 100 por ciento recomendables"
"Gracias por sus lindas palabras Catalina! Estoy muy contenta de oír que tuvo una experiencia positiva con nuestro equipo. Me alegra saber que sintió que nuestro servicio es amable y leal a usted. Apreciamos sus recomendaciones y estamos aquí siempre para ayudarle con lo que sea que necesite.- Stephanie Thank you for your kind words, Catalina! I am thrilled to hear that you had a positive experience with our team and found our service to be loyal and friendly. We appreciate your recommendation and are here to help with anything you need! -Stephanie"
Jordan T
October 18, 2024
"Nohemy was able to help me switch renter’s insurances and save me money annually as well as troubleshoot and answer my technical questions. She was a great help and provided me a seamless experience. 5 star."
"Thank you for the five-star review, Jordan! I am thrilled to hear that Nohemy was able to assist you with switching your renter’s insurance and saving you money. It’s nice to know that she could provide a seamless experience while answering your questions. We are happy to help! -Stephanie"
yanira Moreno
October 18, 2024
"Gracias ala gente nohemy ella me ayudo en encontrar un buen precios en esta agencia yo estava pagando casi 445 y ella me conseguio el mismo beneficio por una cantidad muy reasonable que me dejo muy contenta Gracias !!"
"Gracias por sus lindas palabras Yanira! Me alegra oír que Nohemy le pudo ayudar con las coberturas que usted necesita. Su satisfacción es nuestra prioridad y me alegra que este satisfecha. Avísenos si necesita algo mas departe de nosotros.- Stephanie Thank you for your kind words, Yanira! I am thrilled to hear that Nohemy was able to help provide the coverage you need. Your satisfaction is our priority, and I am happy that you’re pleased with the service. Don’t hesitate to reach out if you need anything else! -Stephanie "
Lee Keyzer
September 30, 2024
"Great response and fast results. Always quick to get back with you. Most importantly they saved me money on truck and home."
"Thank you so much for your review! We're thrilled to hear that you had a great experience and that we could provide fast results while helping you save money on your truck and home. We're always here to respond quickly and ensure you get the best service possible. We truly appreciate your trust in us!- Stephanie"
Antonio Aviles
September 11, 2024
"One of the nicest quality agent services provide, from Ana Benitez, we do really appreciate her efficiency every time that we need solutions there is one for us, excellent team State Farm is there like a good neighbor."
"Thank you for your wonderful review, Antonio! I’m thrilled to hear that Ana Benitez has provided you with excellent service and efficient solutions. We’re grateful for your kind words and happy to know that our team is there for you like a Good Neighbor. -Stephanie"
Fredi Argueta
September 11, 2024
"April was very helpful with me on getting on to State Farm with the best policy. Very good communication and customer service 👍 please give her raise thank you."
"Thank you for your review, Fredi! I’m glad to hear that April helped you get the best plan and provided excellent communication and customer service. I greatly appreciate your feedback, and I’ll make sure to pass along your kind words to her. -Stephanie"
Bryan
September 6, 2024
"Worst rates i’ve ever had for YEARS. Glad to have found an insurance company that doesn’t try to get all your money. Even with all the discounts and that god awful tracker rates are absurd. And when I called to cancel the attitude I got was funny they sounded really upset because I denied getting a future call to see if i wanted them back. Not to mention the services like towing and collision repairs suck. Y’all be easy tho."
"Bryan I’m sorry to hear about your experience with our prices and the frustration you’ve felt. Unfortunately, prices are out of our control. We’d still like to understand more about the issues you’ve encountered and see if there’s anything we can do to address them. Please give us a call at(703) 971-0400 so we can discuss this further. -Stephanie "
Silvia Janette Ortega
September 3, 2024
"Stephanie and her team are the best!!! I’m so grateful to you for your excellent service especially to Abril for her efficient and great service. Thank you, I recommend you 100% to anyone who needs any kind of insurance."
"Thank you for your wonderful review, Silvia! I’m thrilled to hear that you had an excellent experience with me and my team, especially Abril. We’re grateful for your recommendation and are always here to assist with any insurance needs you might have. -Stephanie"
Diane Walvick
August 22, 2024
"Your office was great. My policy was set up quickly, and despite a last minute apartment number change, everything went very well. Thank you."
"Thank you for your feedback, Diane! I’m glad to hear that your plan was set up quickly and that we were able to handle the last-minute apartment number change smoothly. We’re here to help and appreciate your positive review! -Stephanie"
Dominique Miles
July 25, 2024
"Stephanie and her fantastic team always go the extra mile. The education and attention to my families needs were completely taken care of, thanks Stephanie and team."
"Thank you so much for your kind words, Dominique! I'm thrilled to hear that you had such a positive experience with our team. We always strive to go the extra mile and make sure that your family's needs are thoroughly taken care of. -Stephanie"
Mario Santos
July 17, 2024
"Muy buen servicio 👍 abril me ayudo mucho con mi seguro tanto de carro como de vida la recomiendo muy buena atencion"
"¡Gracias por tus amables palabras, Mario! Me alegra saber que Abril te brindó un excelente servicio tanto para tu seguro de auto como para tu seguro de vida. Tu recomendación significa mucho para nosotros. -Stephanie"
Kenny Consultora de belleza independiente de Jafra
June 27, 2024
"Yo tengo seguro de auto, de vida y casa con ellos hace 3 años y siempre responden mis dudas, son muy rápidos en contestar llamadas y textos Los recomiendo al 100%"
"¡Muchas gracias por tu maravillosa reseña! Nos alegra mucho saber que has tenido una experiencia tan positiva con nuestra agencia durante los últimos 3 años. Brindar respuestas rápidas y un excelente servicio al cliente es nuestra máxima prioridad, y nos complace haber podido responder a tus preguntas de manera oportuna, ya sea por teléfono o mensaje de texto. Translation: Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our agency over the past 3 years. Providing quick responses and excellent customer service is our top priority, and we're glad that we've been able to answer your questions promptly, whether by phone or text. "
Jazmin Revollo
June 22, 2024
"Realmente les recomiendo State farm y en específico esta oficina porque son muy amables y te ayudan pacientemente. Si estás buscando un seguro justo contáctalos a mi me ayudaron bastante porque tenía otro seguro y solo me robaban dinero y no tenía los beneficios que tengo ahora 100% recomendados"
"¡Muchas gracias por tu recomendación, Jazmín! Nos alegra que hayas tenido una experiencia positiva en nuestra oficina de State Farm. Priorizamos ofrecer asistencia amigable y paciente, y nos alegra haber podido ayudarte a encontrar una cobertura de seguro justa que satisfaga tus necesidades. Translation: Thank you so much for your recommendation, Jazmin! We're delighted you've had a positive experience with our State Farm office. We prioritize providing friendly and patient assistance, and we're glad we could help you find fair insurance coverage that meets your needs. "
Let Mon Lee
June 22, 2024
"It has been a longtime since we change insurance company. After thorough research we decided to deal with a major company with local representatives. We chose State Farm, we contacted four of their agents in our area. The only one that responded quickly is Stephanie Hernandez. Ms. Yaquelin Sandoval was very cordial and patience with me. She explained clearly and in simple terms. She took down our information and ran through the numbers with us. She didn’t try to.up sales us anything that we didn’t need. Ms. Sandoval is a true professional throughout our entire process. I sense a long relationship with this company. Thank you Yaquelin!!"
"Thank you so much for sharing your experience! We're thrilled that Ms. Yaquelin Sandoval provided exceptional service. It's wonderful that she was prompt, cordial, and patient in guiding you through the insurance process. We look forward to continuing to serve you and building a long-lasting relationship. -Stephanie"
Edi Zepeda
June 11, 2024
"Ella nos atendió muy bien a mi y a mi hermano Ella hizo un Exelente trabajo. Muy profesional. Y lo mas interesante muy cortez y amable. Me encantó sus servicios.🙏"
"Gracias por compartir su experiencia positiva con nosotros. Estamos encantados de saber que nuestro equipo hizo un excelente trabajo y le brindó un servicio profesional y cortés. Estamos muy orgullosos de brindar un servicio al cliente excepcional y nos alegra que haya encontrado que nuestro equipo es amigable y servicial. Su satisfacción es nuestra principal prioridad y estamos encantados de que le hayan encantado nuestros servicios. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. Estamos aquí para ayudar. Si tiene amigos, familiares o colegas que también puedan beneficiarse de nuestros excelentes servicios, le rogamos que nos recomiende. Su recomendación significa mucho para nosotros y nos ayuda a servir a más personas que pueden estar buscando el mismo nivel de profesionalismo y amabilidad que usted experimentó. Una vez más, gracias por sus amables palabras y por elegirnos. Esperamos poder servirle y brindarle excelencia continua en el futuro. Thank you for sharing your positive experience with us. We're thrilled to hear that our team did an excellent job and provided you with professional and courteous service. We take great pride in delivering exceptional customer service, and we're glad that you found our team to be friendly and accommodating. Your satisfaction is our top priority, and we're thrilled that you loved our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. If you have any friends, family, or colleagues who may also benefit from our excellent services, we kindly ask for your referral. Your recommendation means a lot to us and helps us serve more individuals who may be seeking the same level of professionalism and friendliness that you experienced. Once again, thank you for your kind words and for choosing us. We look forward to serving you and providing continued excellence in the future."
GMC Electric
June 5, 2024
"I'm so impressed with the service and accuracy I received from agent ABRIL not only the prices but the attention and skills to provide you with the best information about what you are looking for, I would definitely recommend their knowledge and passion for what they do... As appreciation I would send you two persons that need help with car insurance!....Keep up the good work."
"Thank you for your review! We're thrilled to hear that Abril provided you with such exceptional service and accuracy. Your recommendation and kind words mean a lot to us. We look forward to assisting the two individuals you'll be sending our way with their car insurance. -Stephanie"
Juliana Arana Santiago
May 28, 2024
"Employees here were super helpful with finding my husband and I the best rate for our Tesla."
"Thank you for your review, Juliana! We're delighted to hear that our team was able to assist you and your husband in finding the best rate for your Tesla. Providing helpful and effective service is what we strive for, and it's wonderful to know that we were able to meet your needs. -Stephanie "
Marina Solis
April 25, 2024
"Stephenie Hernandez una muchacha muy profesional y amable"
"¡Gracias por sus amables palabras! Nos esforzamos por dar un servicio profesional y amigable a todos nuestros valiosos clientes. Apreciamos sus comentarios y esperamos poder servirle nuevamente en el futuro. Thank you for your kind words! We strive to provide professional and friendly service to all our valued customers. We appreciate your feedback and look forward to serving you again in the future."
Jessica Wescott
April 23, 2024
"Stephanie and Abril have both always been extremely helpful whenever I have questions about my renters insurance policy."
"Thank you for sharing your positive experience with our team member Abril. I'm glad to hear that Abril has been consistently helpful in addressing your questions regarding your renters insurance policy. Her dedication to providing excellent customer service is truly her goal. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Please don't forget to refer your friends and family. We appreciate your support!"
John Graves
April 18, 2024
"Stephanie's team is really good. I have most of my "nuts and bolts" requests of Abril who is always timely in her responses and always gets it done on time. Lately she worked on an antique car quote and ultimately we selected SF for the policy. Though it was not a particularly large policy due to the value of the car, she went over and above to meet our timeframe which included a series of photographs for the file and to substantiate the value of the car. She was able to lock in the policy and get the temporary insurance cards to us so that we can move the car from the seller's location to our home without worry. Thanks, Abril!"
"Thank you for your kind words and for entrusting us with your insurance needs. We greatly appreciate your feedback. I am thrilled to hear that our team, especially Abril, has been providing exceptional service. We take pride in our team's ability to handle all of your requests promptly and efficiently. It's wonderful to know that Abril consistently delivers timely responses and ensures that everything is taken care of on time. We're delighted that Abril went above and beyond to assist you with your antique car quote. I'm glad that Abril could secure the policy and provide you with all documents needed. I truly appreciate your business and the trust you have placed in us. If you ever have any further insurance needs or any other questions, please don't hesitate to reach out. Once again, thank you for your kind words and for choosing our services. Don't forget to tell your friends and family about us. We appreciate your support."
Katrina Walker
April 15, 2024
"Stephanie's team is excellent. Denise made a personal call to remind me to pay my premium to ensure that my insurance does not lapse. With a busy schedule, I really appreciated the gentle reminder and was able to handle payment ny phone. She also provided great advice regarding the benefits of dash cams. I've been with this office for years and have always received great customer service!"
"Thank you for taking the time to share your positive experience with my team. I'm thrilled to hear that Denise went the extra mile to provide you with exceptional service and ensure that your insurance remains active. I understand how busy life can get, and I'm glad that Denise's personal call served as a helpful reminder for you to make your premium payment. It's important to us that our clients feel supported and informed, and I'm happy that Denise could assist you in handling the payment conveniently over the phone. Furthermore, we appreciate your feedback about the advice provided regarding the benefits of dash cams. Our team strives to offer valuable insights and guidance to our clients, and we're delighted that Denise was able to share her expertise with you. We truly value your loyalty as a long-term customer and are grateful for your continued trust in our services. If you have any friends, family, or colleagues who may also benefit from our exceptional customer service, we kindly ask for your referral. Your recommendation means a lot to us and helps us reach more individuals who may benefit from our insurance solutions. Thank You! Thank you once again for your kind words and for choosing our office. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Jocsam Utrera
April 10, 2024
"Soy nuevo pero me han brindado un excelente servicio ! Muchas gracias espero y continuemos así"
"Gracias por compartir su experiencia positiva con nosotros, aun siendo nuevo cliente. Me alegra saber que ha recibido un excelente servicio de nuestro equipo. Brindarle un servicio al cliente excepcional es una de nuestras principales prioridades y nos alegra saber que hemos cumplido con sus expectativas. Aprecio sus amables palabras y estamos comprometidos a mantener este nivel de servicio durante su relación con nosotros. Si hay algo más en lo que podamos ayudarlo o si tiene alguna pregunta en el futuro, no dude en comunicarse con nosotros. Gracias una vez más por sus comentarios y por elegirnos como su proveedor de seguros. Esperamos poder servirle en el futuro. Thank you for sharing your positive experience with us, even as a new customer. I am glad to know that you have received excellent service from our team. Providing you with exceptional customer service is one of our top priorities and we are happy to know that we have met your expectations. I appreciate your kind words and we are committed to maintaining this level of service throughout your relationship with us. If there is anything else we can help you with or if you have any questions in the future, please do not hesitate to contact us. Thank you once again for your comments and for choosing us as your insurance provider. We look forward to serving you in the future."